Website Terms of Use

Please read these terms of use carefully before using our website, as they contain important information about how you may use this website.

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1. The terms on which you may use our website

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1.1 - These Terms of Use (together with the other documents referred to below) set out the terms on which you may use our website, www.reflex parking.co.uk

1.2 - You should read these Terms of Use carefully before using our website, as anyone who uses our website is required to comply with the Terms of Use.

1.3 - If you don’t accept or intend to comply with these Terms of Use you should leave our website immediately.

1.4 - The following policies also apply to your use of our website:

• 1.4.1 - our  privacy policy  sets out what we do with the personal data we collect when you use our website;

• 1.4.2 - our cookie policy; and

• 1.4.3 - if you buy any parking tickets or make parking reservations from our website, our Reflex Parking Terms and Conditions of Membership (hyperlink?) will apply to the contract for the sale and purchase of such tickets or reservations.

1.5 - You are responsible for ensuring that anyone else who accesses our website through your internet connection is aware of these Terms of Use and the policies referred to above and that they are required to comply with them or immediately leave our website.

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2. Changes to these Terms of Use and our other policies

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2.1 - We may make changes to these Terms of Use from time to time. You should therefore check these Terms of Use whenever you return to our website to see whether any changes have been made, as you will be required to comply with any changes.

2.2 - We also make changes to our privacy policy, our cookies policy and our Reflex Parking Terms and Conditions of Membership from time to time, so you should also check these regularly to see whether any changes have been made.

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3. About Us

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3.1 - We, Reflex Parking Limited, operate this website at www.reflexparking.co.uk. We are a company registered in England and Wales under company number 13341327 and our registered office is at 9-11 Gunnery Terrace Cornwallis Road, c/o Sky Accountancy, London, SE18 6SW. Our VAT number is GB 378854631.

3.2 - You can contact us:

• By email at info@reflexparking.co.uk.

• By post at 4 Aston Abbotts Road, Aylesbury, Buckinghamshire, HP22 4NH.

3.3 - We are a member of the British Parking Association (“BPA”).

3.4 - We are a limited company.

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4. Restrictions on your use of our website

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4.1 - You may only use our website for lawful purposes. In addition, you must not:

• 4.1.1 - use our website to send or transmit, whether directly or indirectly, unsolicited or unauthorised advertising or promotional material, chain letters or pyramid selling schemes;

• 4.1.2 - use our website for mail bombing or flooding or to make deliberate attempts to overload a system;

• 4.1.3 - knowingly or recklessly introduce to our website, or use our website to transmit, any viruses, trojan horses, worms, logic bombs, time-bombs, keystroke loggers, spyware, malware, adware or other materials which are malicious or harmful;

• 4.1.4 - attempt to gain unauthorised access to our website, the server, equipment or network on which our website is stored, any server, computer or database connected to our website or any software;

• 4.1.5 - use our website to attempt to gain unauthorised access to any other website, internet account, server, computer, equipment, system, network, data or information;

• 4.1.6 - use our website to monitor data or traffic on any network or system;

• 4.1.7 - use our website to collect or use information, including without limitation email addresses, screen names or other identifiers, by deceit (such as phishing, internet scamming, password robbery, spidering, scraping and harvesting);

• 4.1.8 - use our website to distribute software;

• 4.1.9 - carry out a denial-of-service attack or a distributed denial-of-service attack on our website or use our website to carry out any such attack on any other website;

• 4.1.10 - use our website to groom, harm or take advantage of minors in any way or to attempt to do so; or

• 4.1.11 - use our website in violation of export laws, controls, regulations or sanction policies of the United Kingdom or any other country.

4.2 - If you breach any term of these Terms of Use your right to use our website will immediately end. In addition we may take such other actions including, without limitation, legal action as we consider appropriate.

4.3 - If you breach any term of these Terms of Use, or if we receive a request from a law enforcement authority to do so, we may report your identity, details of any breach and any other information we consider necessary to relevant law enforcement authorities.

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5. Member Accounts

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If you register as a member and create an account on our website, our Reflex Parking Terms and Conditions of Membership will apply to your use of that account, including any account security requirements.

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6. Our website and its content

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6.1 - Our website is made available to you free of charge.

6.2 - We do not guarantee that access to our website, or the content on it, will always be available or uninterrupted. Your right to access our website is given on a temporary basis only.

6.3 - We reserve the right to change our website and the content on it, including without limitation by adding or removing content or functionality, at any time.

6.4 - We regularly review the content on our website. However, we cannot guarantee that all content on our website is accurate, complete or up to date. We therefore make no warranties, representations, undertakings or guarantees that the content on our website is accurate, complete or up to date.

6.5 - We make no warranties, representations, undertakings or guarantees that our website or any content on it will be free from errors or omissions.

6.6 - We make no warranties, representations, undertakings or guarantees that our website is secure or free from bugs or viruses. You are responsible for ensuring that the device from which you access our website has suitable anti-virus software in place.

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7. Intellectual property rights

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7.1 - We, or our licensors, own the copyright and all other intellectual property rights in our website and all content on it.

7.2 - You may download content from our website and/or print a reasonable number of copies of any page on our website. You must not make any changes to any content which you have downloaded or printed from our website.

7.3 - If you use, download, print or reproduce content from our website in breach of these Terms of Use your right to use our website will immediately end and you must return to us or destroy (at our option) all digital and paper copies of the content that you have made.

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8. Links from our website to other websites

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Our website may contain links to other websites from time to time. These links are provided for your convenience. We have no control over, and no responsibility or liability for, those other websites or their content.

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9. Links from other websites to our website

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9.1 - You may only create a link to our website from another website if we give you our prior written consent. If we give that consent:

• 9.1.1 - you may only link to the homepage of our website. You must not create a link to any other page of our website, nor frame any page of our website;

• 9.1.2 - you may only link to our website from a website which you own; and

• 9.1.3 - you must not suggest that we have any association with you or that we approve or endorse your website or any of your products or services unless we expressly agree that you can do so.

9.2 - We reserve the right to require you to remove any link to our website at any time and without giving you prior notice.

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10. Our responsibilities to you

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10.1 - Nothing in these Terms of Use limits or excludes our liability to you for:

• 10.1.1 - death or personal injury resulting from negligence or, if you are a consumer, from our acts or omissions;

• 10.1.2 - fraud or fraudulent misrepresentation; or

• 10.13 - any other matter for which we are not permitted by law to exclude or limit our liability.

10.2 - If you are a business user:

• 10.2.1 - all warranties, conditions and other terms relating to our website and/or its content which would otherwise be implied by law (whether by statute, common law or otherwise) are excluded; and

• 10.2.2 - we will not be liable to you for any loss or damage arising out of or in connection with your use of (or inability to use) our website or your use of or reliance upon any content on our website, whether in contract, tort (including without limitation negligence), misrepresentation, restitution, under statute or otherwise.

10.3 - If you buy any parking tickets or make any parking reservations from our website, our liability for those tickets or reservations is set out in our Reflex Parking Terms and Conditions of Membership.

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11. Applicable law

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11.1 - If you are a consumer these Terms of Use are governed by the law of England and Wales and the courts of England and Wales have non-exclusive jurisdiction to determine any dispute arising out of or in connection with them. If you are resident in Scotland you may also bring proceedings in Scotland and if you are resident in Northern Ireland you may also bring proceedings in Northern Ireland.

11.2 - If you are a business user these Terms of Use (and any non-contractual obligations arising out of or in connection with them) are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction to determine any dispute arising out of or in connection with them (including without limitation in relation to any non-contractual obligations).

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Last updated: 19th November 2021